Project Introduction
With the increased willingness of consumers to shop online, e-commerce has also continued to flourish. Delivery logistics is the last mile in e-commerce supply chain. Its delivery services influence on whether the e-commerce vendors can get higher customer satisfaction or not. As a result, most delivery logistics companies provide handheld devices for their delivery drivers so that delivering goods to consumers on time and safely. In addition to displaying basic shipment information, the device can sort out the delivered goods through scanning barcodes, as well as instantly transmitting the delivery status to the back-end management system via wireless network or mobile network.
Earlier on, there were not many options of Operating Systems to support handheld devices. Many delivery logistics companies built the delivery management system on Microsoft's Windows CE platform. Nevertheless, Microsoft has announced recently that it would stop supporting the Operating System within a few years. It forced the delivery logistics companies to transform into other Operating Systems as soon as possible so as not to become the system orphan. AMobile's total solution provides the robust Android handheld, customized delivery management software and monitoring and control platform with unified SW/HW management, enabling delivery logistics companies to upgrade their existing delivery management systems as they implement new Operating Systems, while utilizing the cloud management platform to improve handheld device management and goods delivery efficiencies.
Project Requirement
Founded more than a decade, a Taiwanese express company provides a wide range of delivery services (including C2C, B2C and C2B), and has dozens of branch offices throughout Taiwan. To date, the company has delivered more than 100 million items. Hundreds of delivery drivers have been using handheld devices as a management tool for pick-up and delivery. Since Microsoft is about to stop supporting Windows CE, the company, after evaluating the commercially available OS, decided to shift to the Android system and to gradually phase out the existing mobile data collectors.
In order to migrate to the new OS as soon as possible, the express company needed to purchase a solution that provides both hardware and software and listed the following requirements:
A. About the hardware
• Provide lightweight and rugged handheld device.
• Replace easy-to-damage push-button keypad with easy-to-use touchscreen.
• Provide a variety of power supply options for handheld devices.
• Support the latest mobile communication technologies enabling the use of faster and high-quality network to transmit data.
• Provide flexible expansibility for users to further revise or upgrade.
B. About the software
• Using Android OS to develop a delivery management system that is consistent with the existing software functions.
• Modify the existing software defects and make the system easier to expand functionality.
• Provide management platform to monitor and control software and hardware.
