During its operational activities, effective communication with stakeholders is of paramount importance for AMobile. Through internal high-level meetings, AMobile has identified its main stakeholders, including shareholders, customers, suppliers, employees, and regulatory authorities/government. The goal is to gain insights into the concerns and expectations of these stakeholders regarding relevant issues that AMobile is involved in, in order to uphold their rights through improved communication.
The communication platform with stakeholders and the key issues of concern are as follows :
Stakeholders
Issues of concern
Communication channels or methods
Shareholders
Operational strategies and policies, corporate governance, financial performance
Holding board meetings
Customers
Product quality and delivery schedules
Annual computer and information expos, customer site visits, company website, phone, regular customer satisfaction surveys
Suppliers
Regulatory compliance, order management
Material quality inspections, periodic supplier evaluations, etc.
Employees
Compensation and benefits, on-the-job training and development, workplace environment
Email inboxes, labor-management meetings, employee intranet, employee welfare committees, etc.
Regulatory Authorities / Government
Regulatory compliance
全National regulatory information network, official documents, etc.
Communication with stakeholders :
Shareholder Relations
Convening board meetings and consistently maintaining accurate and comprehensive information ensures that investors have a full understanding of the company's operational performance and long-term business direction. This commitment safeguards the interests of investors.
Customer Relations
We provide high-quality service, offering tailored, designed, developed, and mass-produced professional services for our customers. The company upholds a customer-centric approach, making it a top priority to meet the quality expectations of our customers. We ensure that both product design and manufacturing processes adhere to the highest standards, aiming to fully satisfy customer requirements and establish strong, long-lasting collaborative relationships.
Supplier Relations
Regular supplier evaluations are conducted, with supplier ratings and scores issued as a means of monitoring customer satisfaction. Supply chain management focuses on selecting suppliers that adhere to social responsibility principles, aiming to establish long-term and stable cooperative relationships with them. This approach contributes to a smoother production and distribution process.
Employee Relations
In accordance with labor regulations, we safeguard the legitimate rights of employees. We integrate the company's core functions with employee needs to align policy objectives. Through professional skills training, we establish effective career development programs for employees. We provide a safe and healthy working environment for our staff.
Regular labor-management meetings are held to understand the perspectives of both sides, striving for a win-win situation. The company also periodically convenes all-staff meetings to report on operational conditions and motivate employees to work towards achieving the company's annual performance indicators.
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